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Help Center

How can we help?

Getting started, website features, billing and support — search, or browse by topic below.

Getting started

What is the free mockup?

You tell us your business name, Instagram and phone number, and we build a preview of your website so you can see it before you decide anything. No card, no commitment.

How do I get my free preview?

Start a chat on this page, or use the form on the homepage. We read every message ourselves and reply within one business day with your preview link.

How long does a project take?

It depends on the size, so we don't promise a fixed timeline before we've heard what you need. You'll get a timeline in the written scope, and you'll see progress in stages as we build.

What do I need to give you?

Whatever you already have: a logo if there is one, photos, the words you use to describe what you do, and a sense of who your customers are. We'll ask for anything else, and we can help write what's missing.

Website & features

Do you build mobile-friendly websites?

Yes. Every site is designed mobile-first, so it reads well on a phone before we worry about a desktop screen, and it's built so search engines can read it too.

Can I get branding done too?

Yes. Logo, colors, type and the words you use to describe yourself, done as one job alongside the website so everything matches, instead of hiring a separate designer.

What does "AI automation" actually mean here?

Handing the repetitive, rule-based parts of your operation to software: replying to inquiries, routing them, drafting, summarising, moving information between the tools you already use. We only automate what's worth automating, and we keep a person in the loop where a mistake would matter.

Can you redo my existing website?

Yes. Send us the link to what you have now and we'll build a free preview of the redo, the same as we would for a brand-new site.

Billing & plans

What do the hosting plans cost?

$19.99/month for Essentials (reliable hosting for a site that's already built.), $49.99/month for Plus (hosting, plus the small updates that keep a site current.), or $99.99/month for Pro (hands-off hosting with more room to make changes.). Every tier includes fast secure hosting, automatic SSL and uptime monitoring; Plus and Pro add nightly backups and monthly content updates.

Can I cancel anytime?

Monthly plans renew each month until you cancel. Cancel any time in the billing portal; it stops at the end of the period you have paid for.

What happens to my project deposit?

The deposit goes toward your project. We agree the scope with you in writing before work starts, and if we can't agree one, the deposit is refunded.

How do I update my card or cancel a plan?

In the billing portal — the link is under "Manage a subscription" in the footer, or on the confirmation email you got when you paid. You can also just ask us and we'll take care of it.

Do you take online payments?

Yes. Monthly hosting plans are billed securely through Stripe; we never see or store your card details.

Support

How fast do you respond?

We reply within one business day. A person reads your message; nothing is automated on our side of the first reply.

How do I reach you?

Start a chat right on this page, or email info@salvo.llc. Both go to a real person.

What makes Salvo different?

We combine website design, branding, and practical automation within one connected process. You can explore our working demos, see a free website preview before committing, and receive a written project scope before work begins. The goal is simple: make the process clear and let the work speak for itself.

What if I don't like the scope you send back?

Nothing starts and nothing beyond a deposit you choose to pay is billed until you approve it in writing. The deposit goes toward your project. We agree the scope with you in writing before work starts, and if we can't agree one, the deposit is refunded.

Still stuck?

Talk to a person.

A person reads every message and replies within one business day. Nothing is automated on our side of the first reply.

info@salvo.llc